Members can request 'Meet & Greets' with you, using the App. 

This is a complimentary (unpaid) opportunity to get to know them. 

If unavailable or if not right for you, you can politely decline. 

It's a perfect chance to share info to see if you're a good fit together.

Think of this as a two-way interview. 

Sometimes a family member or Support Coordinator might join you.   

Reply to Meet & Greets

When you get a Meet & Greet request, in the App...

* Go to Visits
* Click on Tasks
* Click on the Meet & Greet
* Click 'Accept' or 'Decline'

You can then send and receive chat messages in the App with the Member.

Before any Meet & Greet, we highly recommend asking more questions via chat messages. This will help ensure it's worth you both investing  time to learn more. 

Good questions include:

* What support and services do you need?
* Tell me about the person needing support?
* What are their likes/dislikes? Unique needs?
* What exact days and times are you seeking?
* Are you eager to setup an 'ongoing roster'?
* Anything you must know? ie. Pets at home

This helps you understand a Member's needs better. If you learn that you won't be the right person, you're able to politely cancel the Meet & Greet - and save you both time. 


Successful Meet & Greets

Here are our tips for successful Meet & Greets:

* Always arrive on time 
* Bring your ID and docs (police check / certificates) - it builds trust 
* Relax and be yourself! Meet & Greets aren't meant to be too formal
* Prepare questions to ask. Learn about any specific support needs
* Be ready to answer questions. Know your exact current availability

Your goal is to answer if you're mutually a good fit and setup a plan.

Good questions for Meet & Greets include:

* Tell me more about the support you seek?
* What goals would you like me to help with?
* What might a typical day be like together?
* What do good days look like? And bad days?
* What has or hasn't worked well in the past?
* Any unique skills you think I'll need to learn?

* Any potential safety issues to know about?
* Do you like to train your team in your ways?
* Who will be organising your Visits in Kynd?
(ie. Themselves or any Support Coordinator)

* What exact days and times are you seeking?
* For ease, could we setup an ongoing roster?

And finally... 

* What final questions might you have for me?
* Do you think we'd be a good fit for each other?
* Would you like to progress and setup visits?

It's also worth discussing your hourly rates. You might wish to discuss your plans about days / nights and different 'roster' rates (ie. Mon-Fri, Sat, Sun, Public Holidays). 

Important - As Meet & Greets are complimentary, Members shouldn't try to organise extra 'free' Meet & Greets with you. Any further meetings, inductions or training should be booked as paid visits in the Kynd App. That's only fair. It helps respect your time.

 
After the Meet & Greet

Members are able to book one-off or flexible Visits right in the App.

To setup Ongoing Visits / Rosters, they'll need to email info to Kynd. 

You're then on your way - congrats!