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Support Worker Help
FAQs and Answers from your Kynd Team
I'm interested - tell me more about Kynd?
How do I signup as a Support Worker here?
How will I increase my earnings with Kynd?
Are you an agency or traditional provider?
Can I still work with my agency / employer?
Do I need a uniform and name badges?
Safety & Trust
How does Kynd help ensure safety & trust?
What do I do during an emergency?
I live in _______. Am I able to signup?
I’ve signed up. What are the next steps?
I don’t have a Car. Can I still signup now?
I have a Police Record. Can I still signup?
I'm moving areas. Can I stay with Kynd?
What are the Minimum Requirements?
What is an ABN? Where do I get an ABN?
How do I get a National Police Certificate?
Do I need a Working with Children Check?
Do I need to hold a specific qualification?
Should I start doing training courses?
What's included in our insurance cover?
What your Kynd insurance doesn't cover?
Do I need to pay extra for this insurance?
Am I covered to administer medications?
Am I covered to provide driving services?
Am I insured to drive a Member’s vehicle?
What about accidents outside of visits?
How do I install / setup the Mobile App?
How do I turn on In-App Push Notifications?
What Profile Photo (Images) will work best?
How do I find new work and get requests?
What are Ongoing or Roster Visits (Shifts)?
How do I manage Visits (Shifts) in the App?
How do I 'Accept or Decline' Visit requests?
How do I 'Cancel' booked upcoming Visits?
View all articles in “Mobile App”
What are 'Meet & Greets' with Members?
What type of services can I offer people?
What if I'm not able to provide a service?
Will I have to drive my own car / vehicle?
Can I require minimum hours for Visits?
Who pays for supplies / ppe / equipment?
Rates & Pays
How and when will I be paid for Visits?
What is the fee / commission with Kynd?
What hourly rates / pay should I ask for?
Can I negotiate my rates with Members?
Are my initial 'Meet & Greet' Visits unpaid?
What is Kynd's cancellation agreement?
What if Member's ask to pay me directly?
How does tax, gst and super work?
View all articles in “Rates & Pays”
Can I 'Bring My Own' Client to Kynd?
How can I promote myself on Kynd?